Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Connor Harrison

Petal,MS

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Pizza Hut
10.2022 - 01.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Crew Member

Hardee's
07.2022 - 08.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Crew Trainer

McDonald's
06.2021 - 04.2022
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Bachelor of Science - Nursing

University of Southern Mississippi
Hattiesburg, MS
05.2022

High School Diploma -

Petal High School
Petal, MS
04.

Skills

  • Customer Relations
  • Customer Relationship Management
  • Store Maintenance
  • Computer Proficiency

Timeline

Customer Service Representative

Pizza Hut
10.2022 - 01.2023

Crew Member

Hardee's
07.2022 - 08.2022

Crew Trainer

McDonald's
06.2021 - 04.2022

Bachelor of Science - Nursing

University of Southern Mississippi

High School Diploma -

Petal High School

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Connor Harrison