Connor Ryan Joyce
Aliso Viejo,CA
Summary
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Front of House Employee
Chick-Fil-A Restaurant
05.2020 - Current
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
Laguna Beach High School
Laguna Beach, CA06.2023
Bachelor of Science - Business Economics
University of California, Irvine
Irvine, CA 08.2023 - 06.2027
Skills
- Customer Inquiries
- Guest Satisfaction
- Equipment Sanitation
- Delivering Orders to Guests
- Table Bussing
- Supply Stocking
- Returns Policies
- Merchandise Sales
- Portion Standards
- Flexibility Training
Timeline
Bachelor of Science - Business Economics
University of California, Irvine
08.2023 - 06.2027
Front of House Employee
Chick-Fil-A Restaurant
05.2020 - Current
High School Diploma -
Laguna Beach High School