Connor McLean
Crownsville,MD
Summary
Organized server with experience in busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Rams Head Roadhouse
05.2023 - 08.2023
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Restaurant Busser
Rams Head Roadhouse
05.2022 - 04.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Golf Cart Attendant
The Preserve At Eisenhower
06.2021 - 04.2022
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
Education
No Degree - Advertising And Personal Relations
West Virginia University
Morgantown, WV05.2027
High School Diploma -
Archbishop Spalding High School
Severn, MD05.2022
Skills
- Upselling
- Time Management
- Listening Skills
- Cash Handling Accuracy
- Customer Service
- Excellent People Skills
- Problem-Solving Skills
- Professional Demeanor
- Guest Engagement
Languages
Spanish
Limited Working
Software
Microsoft
Affiliations
- Skiing
- Lacrosse
- Guitar
Timeline
Restaurant Server
Rams Head Roadhouse
05.2023 - 08.2023
Restaurant Busser
Rams Head Roadhouse
05.2022 - 04.2023
Golf Cart Attendant
The Preserve At Eisenhower
06.2021 - 04.2022
No Degree - Advertising And Personal Relations
West Virginia University
High School Diploma -
Archbishop Spalding High School
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