CONNOR MCMURRY
McKinney,TX
Summary
Dynamic and results-driven professional with extensive experience at Wingstop, excelling in team leadership and customer service. Proven track record in optimizing inventory control, enhancing operational efficiency, and maintaining accurate safe counts. Skilled in staff training and conflict resolution, fostering a collaborative environment that drives performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Wingstop
McKinney, TX
11.2025 - Current
- Supervised daily operations to ensure efficient workflow and high service quality.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Monitored financial performance, identifying cost-saving opportunities while maintaining product quality.
- Developed staff schedules to ensure adequate coverage during peak hours for improved service delivery.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Shift Leader
Wingstop
McKinney, TX
12.2022 - 10.2025
- Supervised daily operations to ensure compliance with food safety standards.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory levels, reducing waste through effective stock rotation.
- Implemented process improvements that increased order accuracy and efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Trained and mentored team members on customer service best practices.
Team Member
Wingstop
McKinney, TX
07.2021 - 11.2022
- Assisted team members in daily operations and customer service tasks.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Learned product knowledge to provide informed support to customers.
- Participated in training sessions to develop skills in operational procedures.
- Handled cash transactions accurately while maintaining a balanced register.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Science - Computer Science
Dallas College
Dallas, Texas, TX05-2026
High School Diploma -
Texas Online Preparatory School
Huntsville, TX05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Conflict resolution
- Employee scheduling
- Operations management
- Recruiting and interviewing
- Inventory control
- Deposit Creation
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Assistant Manager
Wingstop
11.2025 - Current
Shift Leader
Wingstop
12.2022 - 10.2025
Team Member
Wingstop
07.2021 - 11.2022
Associate of Science - Computer Science
Dallas College
High School Diploma -
Texas Online Preparatory School