Connor McPherson
Pflugerville,TX
Summary
Effective at creating and optimizing training programs for new, professional, supervisory and management positions. Excellent communicator, multitasker and problem-solving abilities. Advanced skills in project management, with in-depth understanding of training requirements for different departments and levels.
Overview
7
7
years of professional experience
Work History
Account Executive II
Dell Technologies
Austin, TX
06.2021 - Current
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Manage 50+ high tier accounts, averaging high spend, quarter over quarter.
- Create and sustain close relationships with customers to grow the bond between themselves and Dell.
Logistics and Team Director
Torchy’s Tacos
Austin, TX
01.2020 - 06.2021
- Collaborated with team members to complete demanding projects under tight deadlines.
- Supervised team of 50+ employees working with culinary and computer-related equipment, maintaining safety, and cultivating a productive atmosphere.
- Optimized team performance by training new hires on the use of equipment, standard procedures, and organizational policies.
- Reviewed finished products for quality and conformance to work orders, assigned grades, and removed non-conforming pieces for recycling or correction.
Training Director
Chick-Fil-A Inc.
Pflugerville, TX
08.2017 - 01.2020
- Created critical training programs and opportunities for staff to develop job and leadership skills.
- Partnered with management to devise individualized development plans and staff group trainings to fill current and expected training needs.
- Mentored team members to succeed and advance within department and company.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Led training classes and recorded instruction for later use. More specifically, helped coach and train new employees to open several new locations.
Skills
- Course design
- Performance metrics
- Process evaluations
- Finance
- Project Management
- Team development strategies
- New employee training
- Highly skilled with JIRA and corresponding plugins
- Sales/pipeline management
- Customer relations
Additional Information
- Studied abroad in Brazil for 9 months, learning Portuguese in the process, and helped developed houses, and teaching English and Math to the locals.
- Eagle Scout
- Oldest cousin to nearly 40
Timeline
Account Executive II
Dell Technologies
06.2021 - Current
Logistics and Team Director
Torchy’s Tacos
01.2020 - 06.2021
Training Director
Chick-Fil-A Inc.
08.2017 - 01.2020