Connor Munro
Camano,WA
Summary
Professional towing specialist ready to contribute to seamless operations and customer satisfaction. Proven ability to handle diverse towing scenarios and vehicle recovery with care and precision. Known for strong teamwork and adaptability in dynamic environments, leveraging technical know-how and calm under pressure.
Experienced with safe and efficient vehicle towing and recovery. Utilizes knowledge of towing equipment and techniques to ensure secure and timely service. Track record of maintaining calm professionalism in high-stress situations and delivering exceptional customer service.
Hardworking Transportation professional with superior record of towing cars, vans, and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.
Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Towing Operator
Dicks Towing
Stanwood, WA
06.2025 - Current
- Operated towing vehicles efficiently, ensuring timely response to service requests.
- Conducted vehicle inspections and maintained equipment for optimal performance.
- Communicated effectively with customers to assess needs and provide updates.
- Collaborated with local law enforcement to coordinate accident recovery efforts.
- Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
- Enhanced customer satisfaction by providing timely and efficient towing services.
- Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
- Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
- Promoted safe driving habits among colleagues through leading by example and actively addressing observed unsafe behaviors or practices on the roadways or at job sites.
- Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
- Maintained a safe work environment by adhering to strict safety guidelines and regulations during towing operations.
- Coordinated with local law enforcement agencies when necessary, maintaining positive relationships and demonstrating respect for their authority.
- Assisted stranded motorists by offering prompt roadside assistance, such as jump starts or tire changes, when needed.
Laborer
Island County Public Works
Camano, WA
06.2023 - 06.2025
- Operated heavy machinery for construction and maintenance projects to ensure efficient workflow.
- Assisted in road repair and maintenance tasks, promoting safety and compliance with regulations.
- Collaborated with team members to execute landscaping and site preparation activities effectively.
- Conducted routine inspections on equipment, identifying issues to minimize downtime and maintain operations.
- Coordinated with supervisors to prioritize tasks, improving project timelines and resource allocation.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Lifeguard
YMCA of Snohomish County
Stanwood, Washington, United States
06.2021 - 08.2023
- Monitored pool area to ensure safety and compliance with health regulations.
- Administered first aid and responded promptly to emergencies.
- Conducted swim assessments to evaluate participant skills and safety levels.
- Trained new lifeguards on safety protocols and emergency response procedures.
- Collaborated with team members to maintain a clean and organized facility.
- Evaluated incidents to improve response strategies and prevent future occurrences.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High school - General Studies
Lincoln Hill
Camano, Washington04-2026
Skills
- Teamwork
- Driving
- CPR / First Aid
- Hook and chain towing
- Winching techniques
- Vehicle recovery
- Heavy equipment operation
- Equipment inspection
- Basic mechanical skills
- Incident documentation
- Traffic control
- Load securing
- Customer service
- Safety management
- Accident scene management
- Roadside assistance
- Heavy lifting
- Basic vehicle maintenance
Accomplishments
Eagle Scout
Certification
- EVOC - Emergency Vehicle Operators Course
- Firefighter 1
- Hazmat Operations and awareness
- CPR
- Flagger
Interests
ATV Riding, Camping, Hiking, History, Nature, Driving, Scuba Diving, Video Games, Model Trains, Trains, Family, Firefighting
Languages
English
Native or Bilingual
Timeline
Towing Operator
Dicks Towing
06.2025 - Current
Laborer
Island County Public Works
06.2023 - 06.2025
Lifeguard
YMCA of Snohomish County
06.2021 - 08.2023
High school - General Studies
Lincoln Hill