Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connor Neff

Fulfillment Supervisor
Kenmore,NY

Summary

Dynamic supervisor with a proven track record at Landmark Global, enhancing team productivity through effective training and mentoring. Skilled in decision-making and inventory control, I successfully implemented cost-saving measures, significantly reducing operational expenses while fostering a culture of excellence and customer satisfaction. I am an energetic individual equipped to work hard in a fast - paced, constantly changing environment.

- Fork Truck Certified.

Overview

15
15
years of professional experience
2
2
Certification

Work History

Supervisor

Landmark Global
10.2018 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks. (60 people)
  • Oversee 11 Fulfillment clients maintaining FIFO and Shipping 8,000 orders a day
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Fork Truck Certified (Stand up and sit down)

Bar Manager

Rockpile
04.2015 - 11.2018
  • Assisted in recruiting top talent for bartending positions, contributing to a higher-performing team overall.
  • Sustained proper liquor licensing documentation while adhering to local laws regarding alcohol sales.
  • Increased repeat business by developing strong relationships with regular patrons through attentive service.
  • Collaborated with the bar manager to develop new beverage offerings, increasing sales and customer interest.
  • Coordinated private events at the bar, overseeing logistics such as staffing, menu planning, and setup for successful functions.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Golf Course Attendant

River Oaks
05.2010 - 10.2014
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
  • Kept golf course equipment stored properly and reported maintenance needs.

Education

Associate of Science - Surgical Technology

Niagara County Community College
Sanborn, NY
06-2011

High School Diploma -

Grand Island
Grand Island, NY
06-2007

Skills

  • Training and mentoring
  • Staff management
  • Computer skills (Excel)
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Inventory control
  • Goal oriented
  • Priority management
  • Excellent communication
  • Fork Truck Certified (Stand up or sit down)
  • Multitasking and organization

Certification

- CPR Certified (American Red Cross)

- Fork Truck Certified

Timeline

Supervisor

Landmark Global
10.2018 - Current

Bar Manager

Rockpile
04.2015 - 11.2018

Golf Course Attendant

River Oaks
05.2010 - 10.2014

Associate of Science - Surgical Technology

Niagara County Community College

High School Diploma -

Grand Island

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Connor NeffFulfillment Supervisor