Connor Nelson
Mesa,AZ
Summary
Results-driven person with expertise in customer service, team leadership, and conflict resolution. Proven ability to streamline operations and enhance team performance.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in any role.
Overview
4
4
years of professional experience
Work History
Assistant Manager
QuikTrip
Mesa, AZ
10.2023 - Current
- Supervised daily operations to ensure efficient service and product availability.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented inventory management processes, optimizing stock levels and reducing waste.
- Streamlined scheduling procedures, improving staff coverage during peak hours.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lifeguard
Golfland Sunsplash
Mesa, AZ
05.2022 - 08.2024
- Monitored pool activities to ensure guest safety and compliance with rules.
- Administered first aid and CPR to guests as needed, maintaining calm during emergencies.
- Conducted regular safety inspections of pool facilities and equipment to identify hazards.
- Assisted in training new lifeguards on safety protocols and emergency response procedures.
Education
High School Diploma -
Red Mountain High School
MesaBachelor of Arts - Organizational Leadership
Arizona State University
08-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Conflict resolution
- Strategic planning
Timeline
Assistant Manager
QuikTrip
10.2023 - Current
Lifeguard
Golfland Sunsplash
05.2022 - 08.2024
High School Diploma -
Red Mountain High School
Bachelor of Arts - Organizational Leadership
Arizona State University