Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Overman

Des Moines

Summary

Proven track record in enhancing customer satisfaction and streamlining warehouse operations, notably with Hyvee. Excelled in roles requiring accuracy, problem-solving, and exceptional communication skills. Successfully trained and led teams, significantly improving service standards and operational efficiency. Demonstrates reliability and a keen eye for detail, ensuring compliance with safety regulations.

Overview

4
4
years of professional experience

Work History

Checker

Hyvee
09.2024 - Current
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.

Warehouse Clerk

United States Marine Corps
12.2023 - Current
  • Kept warehouse up to safety and health regulations at all times.
  • Completed cycle counts and monthly inventory.


Service Manger

Hyvee
05.2021 - 08.2024
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Education

Bachelor of Science - Marketing

Iowa State University
Ames, IA
05-2028

High School Diploma -

Lincoln High School
Des Moines, IA
05.2023

Skills

  • Customer Service
  • Money Handling
  • Accuracy and Precision
  • Error Detection
  • Basic Math
  • Issue Resolution
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Reliability
  • Excellent Communication

Timeline

Checker

Hyvee
09.2024 - Current

Warehouse Clerk

United States Marine Corps
12.2023 - Current

Service Manger

Hyvee
05.2021 - 08.2024

Bachelor of Science - Marketing

Iowa State University

High School Diploma -

Lincoln High School