Connor Powers
Moultonborough,New Hampshire
Summary
Skilled in POS system operation and with a strong team player mentality, I excelled at Birch Hill CC by significantly enhancing customer satisfaction. Leveraging upselling strategies and superior communication, I assisted in the training of new staff, ensuring seamless operations. My expertise in golf tournament assistance and cash handling has consistently driven success.
Overview
5
5
years of professional experience
Work History
Golf Pro Shop Assistant
Birch Hill CC
Moultonborough, New Hampshire
05.2024 - 08.2024
- Computed purchases and received and processed cash or credit payment.
- Conducted club repair services including re-gripping, shaft replacement, loft and lie adjustments.
- Answered customer inquiries regarding product features, pricing, and availability.
- Trained new employees on proper procedures related to working in the pro shop.
- Helped set up leagues and tournaments through computer software system
Front Desk Staff Member (Summer Only)
Ridgewood CC
Moultonborough, New Hampshire
05.2019 - 08.2023
- Provided exceptional customer service by resolving customer complaints promptly and efficiently.
- Performed nightly audit of cash drawer to ensure accuracy of funds.
- Assisted with training new desk staff members on proper procedures and policies.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Transmitted and received messages using telephones or telephone switchboards.
- Verified customer credit to establish payment method for accommodations.
Education
High School Diploma -
Braintree High School
Braintree, MA05-2022
Bachelor of Arts - Finance
Saint Anselm
Manchester, NHSkills
- Upselling strategies
- Cash handling proficiency
- POS system operation
- Membership sales
- Communication
- Team player mentality
- Scheduling flexibility
- Golf tournament assistance
Timeline
Golf Pro Shop Assistant
Birch Hill CC
05.2024 - 08.2024
Front Desk Staff Member (Summer Only)
Ridgewood CC
05.2019 - 08.2023
High School Diploma -
Braintree High School
Bachelor of Arts - Finance
Saint Anselm
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