Reliable and customer-focused professional with experience in retail, food service, administration, and caregiving. Skilled in customer service, cash handling, POS systems, and team collaboration, with strong communication, organization, and problem-solving abilities.
Work History
Sales Associate
7 Months
IL Gelato Hawaii | 01.2026 - Current
Served customers diverse menu items at high-volume restaurant
Maintained cleanliness and organization of workspace to ensure safety and efficiency
Delivered exceptional customer service, fostering positive relationships and repeat business.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Operated point-of-sale system efficiently, processing transactions swiftly and accurately.
Front Desk/Scheduler
8 Months
West Oahu Mental Health | 03.2025 - 11.2025
Managed and maintained patient scheduling system, ensuring accurate and up-to-date appointment information
Ensured confidentiality of patient information, adhering to HIPAA regulations
Addressed patient inquiries on appointment availability, rescheduling, and cancellations in a timely manner
Utilized electronic health record (EHR) system to input and update patient demographic data accurately
Verified insurance coverage and secured necessary authorizations for scheduled procedures or consultations
Home Health Aide
1 Year 7 Months
Attention Plus Care | 08.2023 - 03.2025
Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
Assisted patients with daily activities, enhancing comfort and promoting independence in bathing, dressing, grooming, and medication administration
Monitored vital signs and reported any changes or concerns to the healthcare team
Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
Coordinated medical appointments and transportation logistics, ensuring timely access to essential healthcare services for patients
Documented patient observations in medical records, capturing changes in condition or behavior to inform care decisions
Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals
Host
1 Year 2 Months
Dave & Buster's | 02.2023 - 04.2024
Welcomed guests at arrival, creating a warm and friendly atmosphere
Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
Estimated wait times for guests, reducing customer dissatisfaction
Assisted in coordinating special requests or accommodations for guests with specific needs
Coordinated special requests or accommodations for guests with specific needs
Greeter
2 Months
Buffalo Wild Wings | 06.2022 - 08.2022
Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression
Organized waiting area to enhance guest comfort while awaiting tables
Effectively communicated with the restaurant staff to coordinate seating assignments and accommodate special requests
Managed customer flow during peak hours to support efficient table turnover
Coordinated with servers and kitchen staff to facilitate effective communication between front-of-house and back-of-house
Cashier, Cook, Clean
4 Months
Little Caesars | 06.2021 - 10.2021
Served pizzas to customers and maintained the cleanliness of the kitchen area.
Processed customer transactions efficiently using point-of-sale system.
Maintained accurate cash drawer and balanced at end of shifts.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Education
High School Diploma - Creative Media
James Campbell High School | 'Ewa Beach, HI | 05-2022