Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Started as a delivery driver and through hard work, loyalty and determination worked up to becoming General Manager.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manage
Charlie Fox's Pizzeria And Eatery
09.2012 - Current
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Managed diverse team of 45+ employees, fostering positive work environment and high employee satisfaction.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with vendors such as, Greco, Sysco, Gordon Food Services, Turano, and many more.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Developed and maintained relationships with customers and suppliers through account development.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Successfully ran business through pandemic. Increasing customer base and profitability in a time when most restaurants were having to close their doors.
Warehouse Assistant
Complete Electrical Services
03.2010 - 09.2012
Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
Senior Analyst for PFS Health Policy and Finance at Illinois Health and Hospital AssociationSenior Analyst for PFS Health Policy and Finance at Illinois Health and Hospital Association