Connor Stephens
Redlands,CA
Summary
Motivated barista trainer with a passion for enhancing customer experiences. Skilled in employee training, conflict resolution, and performance management, committed to fostering a positive workplace and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
Redlands
08.2025 - Current
- Trained new baristas on coffee preparation and customer service techniques, enhancing customer experience.
- Monitored employee progress during training program, identifying strengths and areas for improvement.
- Guided new employees on procedures and policies, ensuring adherence to standards while interacting with customers and maintaining cleanliness.
Barista
Starbucks
Redlands
03.2022 - Current
- Delivered exceptional customer service, fostering positive guest experiences.
- Crafted high-quality coffee beverages under pressure to meet customer demand.
- Ensured cleanliness and organization of work area and equipment to uphold health standards.
Education
Some College (No Degree) - Business Administration And Management
Crafton Hills College
Yucaipa, CASkills
- Employee training
- Customer service
- Team building
- Conflict resolution
- Leadership communication
- Fast learner
- Performance management
Timeline
Barista Trainer
Starbucks
08.2025 - Current
Barista
Starbucks
03.2022 - Current
Some College (No Degree) - Business Administration And Management
Crafton Hills College