Connor Telford
Tampa,FL
Summary
Dynamic IT Technician with proven expertise in hardware installation, software configuration, and technical support, honed during service with the US Navy. Adept at enhancing user experiences and optimizing networks, demonstrating exceptional problem-solving skills and the ability to thrive in high-pressure environments. Recognized for being a fast learner and an effective team player, consistently achieving mission-critical results.
Overview
4
4
years of professional experience
Work History
IT Technician
US Navy
10.2020 - 10.2024
- Maintained over 50 workstations, 20 Printers, and the network onboard a Naval Ship.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Diagnosed and troubleshot 75 hardware, software and network issues.
- Created 20 user accounts and assigned permissions.
Cashier
Rite Aid
07.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Chowchilla High School
Chowchilla, CA06-2019
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Team- player
- Fast learner
Timeline
IT Technician
US Navy
10.2020 - 10.2024
Cashier
Rite Aid
07.2020 - 09.2020
High School Diploma -
Chowchilla High School
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