Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Connor West

Lynchburg,VA

Summary

Dynamic and results-driven professional with extensive experience at Kroger, excelling in customer service and cash register operations. Proven ability to resolve customer complaints and promote loyalty programs, enhancing sales potential. Skilled in effective communication and problem-solving, consistently delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier

Kroger
Lynchburg, VA
08.2021 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Started as a produce clerk, and moved around every department before becoming the self-checkout attendant that closes the store five nights a week.

Dishwasher

Chick-fil-A
Lynchburg, VA
12.2019 - 04.2021
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Discarded trash and cardboard according to health and safety protocols, as well as company policy.
  • Assisted in prepping mac and cheese, as well as french fries when understaffed.

Education

High School Diploma -

Heritage High School
Lynchburg, VA
05-2020

Skills

  • Customer service
  • Cash register operation
  • Payment processing
  • Loyalty program promotion
  • Cash handling
  • Store policy knowledge
  • Effective communication
  • Problem solving
  • Adaptability
  • Patience and empathy
  • Team collaboration
  • ID verification

Languages

English
Native/ Bilingual

Affiliations

  • Performed in Marching Band for four years in high school
  • Built sets for theater performances for 2 years in high school
  • Acted in one full production and one student written play
  • Provided backstage assistance with moving set pieces and conssesions

Timeline

Cashier

Kroger
08.2021 - Current

Dishwasher

Chick-fil-A
12.2019 - 04.2021

High School Diploma -

Heritage High School

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