Connor Darte
Staunton,IL
Summary
Customer-focused service professional with experience helping clients find the right products and creating positive, welcoming experiences. Skilled in communication, problem-solving, and maintaining compliance with company policies. Passionate about providing knowledgeable assistance and building strong customer relationships in a fast-paced retail environment.
Overview
6
6
years of professional experience
Work History
Member Service Advisor 1/Member Support Representative
1st MidAmerica Credit Union
Edwardsville, Illinois
07.2024 - 01.2026
- Educated members on credit union products and services to enhance understanding.
- Processed loan applications while maintaining accurate member records.
- Assisted members with account inquiries and daily transactions efficiently.
- Provided exceptional customer service to members and guests across multiple channels.
- Collaborated with team members to resolve member issues promptly and effectively.
- Conducted follow-up calls with new members to confirm satisfaction with services offered.
Team Member
Target
Edwardsville, IL
05.2023 - 06.2024
- Ensured seamless store navigation and addressed customer inquiries to elevate shopping experiences.
- Organized merchandise and stocked shelves for optimal accessibility.
- Processed transactions efficiently while operating the cash register.
- Trained new team members on policies and procedures for consistent operational standards.
Team Lead
Cold Stone Creamery
Edwardsville, IL
06.2020 - 05.2023
- Supervised daily operations and staff activities in fast-paced ice cream shop.
- Trained new team members on customer service and food safety standards.
- Managed inventory levels, ensuring stock availability during peak hours.
- Developed strategies to enhance team productivity and elevate customer service quality.
Education
High School Diploma -
Staunton High School
Staunton, IL05-2022
Skills
- Customer relationship management
- Account management
- Sales strategy
- Transaction processing
- Team collaboration
- Inventory control
- Time management
- Communication skills
- Complaint resolution
- Active listening
- Call center operations
- Member correspondence
Timeline
Member Service Advisor 1/Member Support Representative
1st MidAmerica Credit Union
07.2024 - 01.2026
Team Member
Target
05.2023 - 06.2024
Team Lead
Cold Stone Creamery
06.2020 - 05.2023
High School Diploma -
Staunton High School