Marisela Hauck
Redmond,OR
Summary
Bilingual Member Service Representative with proven strengths in customer service, relationship building, and problem resolution. Committed to managing member accounts and delivering exceptional support in fast-paced environments. I also have some background in some Operations Support making me a well rounded person will lots of knowledge and also someone who loves helping my community and also loves giving back.
Overview
4
4
years of professional experience
Work History
Bilingual Member Service Representative 1
Selco
Redmond, OR
04.2022 - Current
As a MSR 1 I have been in charge of creating debit and/or credit cards for members. I also can adjust account information add addition shares and create ACH transfers. I also help members with other in depth acct researches if needed.
Selco was my first ever job they created a Trainee and I quickly moved up to MSR 1
OPS
Selco
Redmond, OR
11.2025 - 01.2026
I was in charge of posting ATM check deposits done via ATM, also I was in charge of posting mobile deposits that would come in through mobile banking app. I also would help see wires that get released to the feds.
Education
High School Diploma -
East Valley High School
Yakima, WASkills
- Customer service
- Relationship building
- Financial transactions
- Customer support
- Community Building/Bonding
- Banking
- Member account management
- Calm and professional under pressure
- Teamwork and collaboration
- Problem resolution
- Remote office availability
- Account updating
Languages
Spanish
Native or Bilingual
Timeline
OPS
Selco
11.2025 - 01.2026
Bilingual Member Service Representative 1
Selco
04.2022 - Current
High School Diploma -
East Valley High School