Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conor Bratchford

Perkasie,PA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Front End Customer Service Associate

Giant Food Stores
11.2021 - Current
  • Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
  • Cross-trained and provided backup support for organizational leadership.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Associate

Private Owned
07.2020 - 09.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.

Education

High School Diploma -

Dock Mennonite Academy
Lansdale, PA
06.2023

Skills

  • Investigate Claims
  • Knowledge Base
  • Special Requests
  • Sales Quota Achievement
  • Efficient Service

Timeline

Front End Customer Service Associate

Giant Food Stores
11.2021 - Current

Associate

Private Owned
07.2020 - 09.2021

High School Diploma -

Dock Mennonite Academy
Conor Bratchford