Michael Lira
San Antonio,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. And im very good with closing sells.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
K&G Fashion Superstore
03.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- I also respond to customers calls to see if we still have product or help them purchase through phone.
Education
High School Diploma -
Southside Isd Highschool
San Antonio, TX06.2022
Skills
- Administrative and Office Support
- Hospitality and Accommodation
- Portion Standards
- Investigate Claims
- Selling Skills
- Stock Replenishment
- Closing Sales
Timeline
Customer Service Associate
K&G Fashion Superstore
03.2022 - Current
High School Diploma -
Southside Isd Highschool