Conor Droney
Needham,MA
Summary
Passionate Criminology major with experience in a fast paced customer service position. Brings positive relationship skills with the ability to think critically in situations. Specializes in exceeding productivity targets and demonstrates quick competency in new situations. Self-motivated and maintains professional demeanor in each setting placed. Excellent at following instruction and working within a team or independently.
Overview
10
10
years of professional experience
Work History
Office Administrative Assistant
Matthews Sales Corporation
02.2023 - 06.2024
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in orders and invoices by meticulously proofreading and editing written materials.
- Facilitated smooth communication between companies, acting as a liaison to ensure prompt resolution of issues.
- Tracked invoice processing through Excel, ensuring accurate recording of financial transactions in the accounting system.
Buying/Selling Memorabilia
Self Employed
04.2020 - 02.2023
- Traveled throughout the Boston, MA area transacting with buyers and sellers.
- Specialized in buying/selling/delivery of gym equipment.
- Honed customer service skills communicating with prospective buyers/sellers.
Customer Service Representative
Roche Bros. Supermarkets
07.2014 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on customer needs.
- In addition to customer service, worked with the grocery department on various store tasks.
Volunteer
Needham Community Council
05.2014 - 09.2014
- Assisted with special events or programs.
- Assisted elderly with electronic devices.
- Coordinated food/clothing drives.
Education
Bachelor of Arts - Criminology
Framingham State University
Framingham, MA05.2022
Skills
- Time Management
- MS Excel/Word
- Customer Service
- Creative Thinking
- Multitasking/Organization
- Verbal and Written Communication
- Analytical Thinking
- Teamwork and Collaboration
Timeline
Office Administrative Assistant
Matthews Sales Corporation
02.2023 - 06.2024
Buying/Selling Memorabilia
Self Employed
04.2020 - 02.2023
Customer Service Representative
Roche Bros. Supermarkets
07.2014 - 04.2020
Volunteer
Needham Community Council
05.2014 - 09.2014
Bachelor of Arts - Criminology
Framingham State University
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