CONRAD A. MUNOZ JR
San Antonio,TX
Summary
Dynamic operations leader with enhancing organizational efficiency through strategic initiatives and robust policy enforcement. Expertise in ensuring compliance with industry regulations, driving sustainable growth and operational excellence. Recognized for a strong analytical approach to business planning and adept at resolving daily challenges while fostering a culture of continuous improvement and innovation. Committed to leveraging insights and best practices to optimize performance and achieve organizational goals.
Overview
26
26
years of professional experience
Work History
Service Advisor
Midas Automotive
2022.01 - Current
- Delivery Driver
- Transportation
- Communicating with Customers
- Relaying Information to service Techs
- Suggesting repair and maintenance options
- Computer Skills
- Implemented process improvements that streamlined workflow, enhancing overall operational efficiency.
Claims Adjuster Contractor
Street Delivery
2024.11 - 2025.11
- Delivery audit adjuster
- Communicating effectively with clients
- Photos, Diagrams and Videos of the nation's intersections, light sequences, parking lots, driveways and more!
- Self management
- Computer Skills
- Conducted investigations to gather evidence and assess claim validity.
- Analyzed loss reports and documentation for accuracy and thoroughness.
- Evaluated claims to ensure compliance with policy guidelines and regulatory standards.
- Time management
- Traveling
- Auto Locus, Vehicle Impact Services, General Liability, Property Loss and Risk Assessments.
Parts Specialist
AutoZone
2021.07 - 2022.01
- Customer Service
- Stocking
- Utilized computer systems to locate, order and track inventory items.
- Developed expertise in identifying parts for a variety of vehicles and equipment.
Personnel/Administrative Chief
United States Marine Corps
2000.07 - 2016.10
- Built and maintained collaborative work environments across departments.
- Managed daily operations and provided administrative support.
- Managed monthly pay and entitlements, promotions, personnel administration requests and awards.
- Aided with outstanding performance pertaining all legal officer matters.
- Limited duty coordinator, Assistance Unit Postal Officer and Publications Manager.
- Managed team staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Coordinated and supervised seven military vehicles.
- Arranged travel orders, Maintained Personal administration requests.
Marine Corps Drill Instructor
United States Marine Corps
2003.04 - 2006.10
- Coordinated and Supervised
- Worked flexible hours.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Identified issues, analyzed information, and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in team-building activities to enhance working relationships.
- Resolved problems, improved operations, and provided exceptional service.
- Maintained energy and enthusiasm in fast-paced environment.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Education
Associates of Arts -
Northwest Vista College
San Antonio, TX2019-12
High School Diploma - undefined
Harlandale High School
San Antonio, TX1996-06
Skills
- Budget management
- Computer skills
- Automotive repair
- Extensive driving experience
- Collaborative teamwork
- Service excellence
- Professional development
- Coordination of vehicle component delivery
- Transporting heavy equipment
- Automotive expertise
- Strong team contributor
- Inventory management
- Multitasking and organization
Timeline
Claims Adjuster Contractor
Street Delivery
2024.11 - 2025.11
Service Advisor
Midas Automotive
2022.01 - Current
Parts Specialist
AutoZone
2021.07 - 2022.01
Marine Corps Drill Instructor
United States Marine Corps
2003.04 - 2006.10
Personnel/Administrative Chief
United States Marine Corps
2000.07 - 2016.10
High School Diploma - undefined
Harlandale High School
Associates of Arts -
Northwest Vista College