Makaya Miller
BOISE,ID
Summary
Dedicated Customer Service Representative with a strong background in fostering client relationships and enhancing customer satisfaction. Focused on contributing to company success through effective communication and teamwork. Proven ability to build partnerships and support business growth.
Overview
2
2
years of professional experience
Work History
Service Advisor
Peterson Toyota Scion Boise Idaho
Boise, ID
01.2025 - Current
- Assisted customers with service inquiries and scheduled appointments efficiently.
- Explained service recommendations clearly to customers, enhancing understanding and trust.
- Managed service orders using dealership software to track customer requests effectively.
- Addressed customer concerns promptly, ensuring a positive service experience at the dealership.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Trained staff on customer service best practices and company policies.
Bookkeeper
Northwest Safety & Risk Services
Nampa, ID
09.2024 - 11.2024
- Bookkeeper with expertise in modernizing financial tracking systems through the introduction of new bookkeeping software, enhancing data accuracy and compliance. Demonstrates strong attention to detail, organizational skills, and a commitment to maintaining impeccable documentation standards. Excels in team collaboration and problem-solving, with a focus on continuous improvement and efficiency in financial processes.
- Filed and organized financial documents for easy access.
- Communicated with vendors regarding account inquiries and payments.
- Ensured accuracy in all accounting entries and records.
- Performed month-end closing activities.
Education
Mountain View High School
Meridan, IDSkills
- Problem Solving
- Attention to Detail
- Time Management
- Customer service
- Budget management
- Team collaboration
- Records oversight
- Workflow management
- Computer skills
- Product knowledge
- Strong work ethic
- Multitasking and organization
- Service documentation
- Reliability
Timeline
Service Advisor
Peterson Toyota Scion Boise Idaho
01.2025 - Current
Bookkeeper
Northwest Safety & Risk Services
09.2024 - 11.2024
Mountain View High School