Conrad Oldman-Garcia
San Bernardino,CA
Summary
Dynamic Business Office Manager at V & E Management LLC with a proven track record in financial recordkeeping and effective communication. Expert in streamlining office operations and enhancing customer service, I leverage technical support skills to resolve issues efficiently, ensuring optimal workflow and client satisfaction.
Overview
10
10
years of professional experience
Work History
Business Office Manager
V & E Management LLC
Pasadena, California
01.2016 - Current
- Managed daily office operations and ensured efficient workflow processes.
- Maintained financial records and processed invoices for accurate accounting.
- Facilitated communication between management and employees to address concerns.
- Utilized office software to streamline administrative tasks and document management.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Handled confidential company information in accordance with established protocols.
- Answered phones promptly and directed calls appropriately.
- Ordered supplies when necessary to keep the office running smoothly.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Organized filing systems for easy retrieval of documents.
- Monitored office inventory to maintain supply levels.
- Reviewed invoices for accuracy to identify cost savings.
- Ensured that all office equipment was maintained properly.
- Managed office budget and ensured accurate financial records were kept.
- Handled confidential information with discretion and integrity.
Computer Technician
VVS1
Yucca Valley, Ca
01.2023 - 04.2024
- Diagnosed hardware and software issues for customer devices.
- Installed operating systems and updated software applications.
- Provided technical support via phone, email, and in-person interactions.
- Assembled and configured computer systems for optimal performance.
- Conducted routine maintenance on computer equipment and peripherals.
- Trained users on software applications and troubleshooting techniques.
- Collaborated with team members to streamline repair processes.
- Maintained accurate records of service requests and resolutions.
- Performed basic network troubleshooting and maintenance activities.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Upgraded computers with new hardware components like processors, RAMs.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Identified hardware issues caused by component failures using approved diagnostic tools.
Education
Electrical Technology - Electrical Technology
Pasadena Community College
Pasadena12-2026
Skills
- Customer service
- Technical support
- Equipment maintenance
- Office administration
- Network troubleshooting
- Project management
- Financial recordkeeping
- Effective communication
- Problem resolution
- Microsoft proficiency
- Problem shooting and diagnostics
- Patience and persistence
Languages
English
Professional
Spanish
Elementary
Timeline
Computer Technician
VVS1
01.2023 - 04.2024
Business Office Manager
V & E Management LLC
01.2016 - Current
Electrical Technology - Electrical Technology
Pasadena Community College