Conrad Perez

Accomplished Service Manager with a proven track record at HEB Grocery Store, adept in customer service management and conflict resolution. Excelled in turning negative experiences into continued patronage through effective problem-solving and team leadership. Skilled in multitasking, organization, and employee training, ensuring operational excellence and a positive workplace environment. Seasoned Service Manager bringing five years of business experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.