Detail-oriented individual with strong customer service experience, dedicated to enhancing customer satisfaction and fostering a collaborative work environment. Flexible and adaptable in fast-paced settings, with effective communication and time management skills. Experienced in utilizing Excel to streamline daily operations.
Overview
4
4
years of professional experience
Work History
Assistant
VogelTeam
Overland Park
03.2024 - 12.2025
Provided excellent customer service by responding to client inquiries promptly.
Organized and maintained filing systems for documents and records.
Cultivated supportive relationships with colleagues and management to foster a collaborative work environment.
Host , Food Runner, Expo, and Busser
Cactus Grill
Leawood
03.2023 - 03.2024
Greeted and seated guests in a welcoming manner.
Provided menus and answered guest inquiries promptly.
Handled special requests and accommodated guest preferences efficiently.
Took reservations over phone and in person.
Monitored dining area for guest needs and comfort.
Maintained cleanliness of entryway and host station.
Assisted in training new hosts on best practices.
Coordinated with kitchen staff for timely service delivery.
Delivered food orders promptly to ensure customer satisfaction.
Transported food items safely from the kitchen to guests' tables efficiently.
Assisted waitstaff by restocking supplies and setting up dining areas.
Maintained cleanliness and organization of dining areas and service stations.
Monitored inventory levels of utensils and condiments, restocking as needed.
Grill Cook, Cashier, and Expo
Tay's Burger Shack
Overland Park
05.2022 - 07.2022
Maintained cleanliness and organization of grill station and surrounding area.
Assisted team members in food preparation and cooking tasks.
Operated kitchen equipment, including grills, fryers, and stovetops efficiently.
Collaborated with front-of-house staff to ensure timely order delivery.
Monitored inventory levels of ingredients and communicated needs to management.
Adapted to changing menus and special requests from customers seamlessly.
Made sure that all orders were filled in an accurate and timely manner.
Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
Ensured all food was cooked to the correct temperature as per health code regulations.
Operated fryers and grills according to instructions to maintain safety and food quality.
Provided excellent customer service while promoting loyalty programs to increase sales potential.