Constance Collupy
Orange City,FL
Summary
Dynamic and highly reliable professional with extensive experience at Victoria Hills Golf Club, excelling in customer service and strong multitasking abilities. As a former restaurant owner, I effectively supervised operations, enhancing food quality and service performance, while fostering a positive team environment and ensuring customer satisfaction through exceptional service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender/Server
Victoria Hills Golf Club
09.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Owner
The Cafe at Fives Loaves Bakery
04.2003 - 09.2019
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Education
Associate of Science - Management
Lasell University
Newton, MA05-1984
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- ServSafe Food Handler's Certification
Timeline
Bartender/Server
Victoria Hills Golf Club
09.2019 - Current
Restaurant Owner
The Cafe at Fives Loaves Bakery
04.2003 - 09.2019
Associate of Science - Management
Lasell University
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