Constance Gentry
Scottsville,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Hiring and Recruiting Manager
Virginia Veterans Security
Buckingham, VA
02.2024 - 11.2025
- Conducted interviews and evaluated candidates to ensure alignment with organizational values.
- Coordinated onboarding processes, enhancing new hire experience and retention rates.
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Conducted detailed job analyses to ensure job descriptions accurately reflected roles, attracting more qualified candidates.
Assistant Facility Manager
University of Virginia
Charlottesville, VA
08.2021 - 01.2024
- Supported facility operations by coordinating maintenance schedules and service requests.
- Assisted in developing and implementing safety protocols for facility staff and visitors.
- Monitored inventory levels of supplies, ensuring availability for daily operations.
- Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
Medical Office Assistant
University of Virginia Student Health
Charlottesville, VA
05.2019 - 08.2021
- Assisted in patient scheduling and appointment management using electronic health record systems.
- Coordinated communication between patients and healthcare providers to facilitate care delivery.
- Maintained accurate medical records, ensuring compliance with privacy regulations and institutional policies.
- Streamlined office procedures, enhancing workflow efficiency and reducing patient wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Health Unit Coordinator
University of Virginia Hospital
Charlottesville, VA
08.2015 - 05.2019
- Assisted in maintaining accurate medical records and documentation compliance.
- Communicated effectively with patients, families, and healthcare staff to ensure seamless operations.
- Implemented process improvements to enhance patient flow and unit efficiency.
- Supported clinical staff by preparing necessary materials for patient care activities.
- Monitored supply inventory levels and coordinated procurement of medical supplies.
- Trained new staff on operational procedures and best practices within the health unit.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Responded to patient call lights to expedite appropriate follow-through.
Education
Early Childhood Education -
Piedmont Virginia Community College
Charlottesville, VA05-2014
Skills
- Onboarding strategies
- Candidate sourcing
- Interviewing techniques
- Hiring process improvement
- Teamwork and collaboration
- Time management
- Onboarding, training, and development
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
- Task prioritization
- Self motivation
- Remote hiring
- Friendly, positive attitude
- Customer service
- Computer skills
Additional Information
References
Joshua Laidler 434-270-4339 (Virginia Veterans Security)
Elaine Patterson 540-967-7696 (UVA Hospital)
Artaga Carey 434-422-2103 (UVA Student Health)
Timeline
Hiring and Recruiting Manager
Virginia Veterans Security
02.2024 - 11.2025
Assistant Facility Manager
University of Virginia
08.2021 - 01.2024
Medical Office Assistant
University of Virginia Student Health
05.2019 - 08.2021
Health Unit Coordinator
University of Virginia Hospital
08.2015 - 05.2019
Early Childhood Education -
Piedmont Virginia Community College