Constance Hall
Kinston,NC
Summary
Dynamic Agency Director with a proven track record at KC HOMECARE AGENCY LLC, excelling in operational planning and team management. Enhanced client care protocols and improved staff training, leading to increased service quality. Skilled in customer relations and budget administration, driving efficiency and fostering a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agency Director
KC HOMECARE AGENCY LLC
Kinston, NC
03.2026 - Current
- Assisted in developing operational protocols for client care services.
- Supported recruitment efforts by screening candidates and conducting preliminary interviews.
- Coordinated training sessions for new staff to ensure compliance with agency standards.
- Maintained accurate documentation of client interactions and service delivery records.
Supervisor
Kelly Services
Greenville, NC
01.2023 - 03.2026
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on efficient workflow processes and best practices.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated scheduling and task assignments to optimize team performance.
Education
High School Diploma -
CHARLES COUNTY COMMUNITY
La Plata, MD01-2021
Skills
- Customer relations
- Administering budgets
- Team management
- Operational planning
Accomplishments
- Supervised team of 10 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Certification
- BLOOD PATHOGEN Training - MONTH
- , SPRINGDALE HIGH SCHOOL
- - 14 YEARS
Languages
English
Timeline
Agency Director
KC HOMECARE AGENCY LLC
03.2026 - Current
Supervisor
Kelly Services
01.2023 - 03.2026
High School Diploma -
CHARLES COUNTY COMMUNITY