LaCreashoa Lyons
Tarboro,NC
Summary
Driven professional with extensive experience in agency leadership and management. Known for developing innovative strategies that enhance agency performance and client satisfaction. Committed to fostering collaborative environment and achieving results, ensuring adaptability to evolving industry demands. Proficient in strategic planning, client relations, and team development.
Overview
16
16
years of professional experience
Work History
Agency Director
Convenience Home Care
06.2021 - 03.2026
- Inspired staff through effective communication and leadership skills, fostering a positive work culture.
- Oversaw daily operations, maintaining a smooth workflow and meeting organizational objectives consistently.
- Resolved conflicts among staff members diplomatically, fostering a harmonious working environment conducive to productivity.
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
Medical Recorders/Scheduler
Rocky Mount Rehabilitation
04.2010 - 06.2022
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
Education
No Degree - Cosmetology, CNA, Early Childhood
Edgecombe Community College
Tarboro, NC05-1996
High School Diploma -
Tarboro High School
Tarboro, NC06-1993
Skills
- Operational planning
- Customer relations
- Sales leadership
- Team management
Accomplishments
- Supervised team of 25/100 staff members.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Agency Director
Convenience Home Care
06.2021 - 03.2026
Medical Recorders/Scheduler
Rocky Mount Rehabilitation
04.2010 - 06.2022
No Degree - Cosmetology, CNA, Early Childhood
Edgecombe Community College
High School Diploma -
Tarboro High School