Summary
Overview
Education
Skills
Certification
Timeline
Work History
HUMAN RESOURCES SPECIALIST
Technical Skills
Awards & Accomplishments
HUMAN RESOURCES GENERALIST
Technical Skills
Awards & Accomplishments
Generic

CONSTANCE PRICE

HOUSTON,TX

Summary

Seasoned and interpersonal HR Professional with over 13 years of demonstrated leadership in team management, HR policy implementation, and effective conflict resolution. Army veteran with a detail oriented and organized proven track record in overseeing onboarding processes, implementing strategic recruitment strategies, and ensuring seamless payroll processing. Professional yet personable with a deep understanding of customer service, adept at data entry, and skilled in organization with file management. Excellent verbal, communication, and written skills. Strong analytical and problem solving skills and known to operate with integrity.

Overview

1
1
Certificate
13
13
years of professional experience

Education

Bachelor of Science - Health Studies Management & Marketing

University of Louisiana At Monroe
Monroe, LA
12.2017

Mastery - Human Resources Training

Human Resource Management Qualification Course
Fort Jackson, SC
05.2010

Skills

  • HR Policies and Procedures (Security Clearance)
  • Time management & Payroll Administration
  • Audit and Compliance Knowledge
  • Data Analysis and Reporting
  • Compensation and Benefits Administration
  • Employee Relations Management
  • Training and development
  • Data Analysis and Reporting
  • Performance Management
  • Regulatory Compliance
  • Cost-Benefit Analysis
  • Negotiation & Vendor Relations

Certification

  • Human Resources Specialist Advanced Individual Training
  • Primary Leadership Development Course

Timeline

Human Resources Operations Manager

Just Be Hue Supplies
07.2020 - 11.2023

SaaS Customer Support Specialist

First Generation Media Co.
11.2019 - 05.2020

Customer Acquisition Manager

Moe Melanin LLC
11.2016 - 10.2019

Benefits & Compensation Specialist

Louisiana Army National Guard
10.2013 - 10.2018

Sergeant - Human Resources Specialist

US Army National Guard
10.2010 - 10.2018

Bachelor of Science - Health Studies Management & Marketing

University of Louisiana At Monroe

Mastery - Human Resources Training

Human Resource Management Qualification Course

Work History

Human Resources Operations Manager

Just Be Hue Supplies
07.2020 - 11.2023
  • Facilitated onboarding, training, and development opportunities to provide new and emerging team members with the opportunities to define and explore the essential elements to execute KPIs.
  • Ensured compliance with labor laws and regulations.
  • Created and maintained employee records and used privacy and discretion with sensitive information.
  • Prepared reports such as organizational, flow charts, and career path reports, to summarize job analysis, evaluation, and compensation plans.
  • Assisted the Finance team with various Finance & Accounting related tasks such as monitoring budgets, assisted with quarterly and yearly audits, & negotiated overseas contracts.
  • Prepared, reviewed, and managed employee compensation and benefits packages periodically.

SaaS Customer Support Specialist

First Generation Media Co.
11.2019 - 05.2020
  • Managed access to software applications and assisted with implementing solutions while ensuring security protocols.
  • Created user accounts and assigned permissions.
  • Assisted in creating, editing, and organizing documents, presentations, and other business-related materials.
  • Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
  • Manage email correspondence, social media platforms, scheduled appointments, and coordinated meetings for the CEO & marketing department.
  • Ensured compliance with labor laws, regulations, and business laws.
  • Developed a deep understanding of the company's software and its features and stayed up to date on new releases and industry trends to provide informed recommendations.

Customer Acquisition Manager

Moe Melanin LLC
11.2016 - 10.2019
  • Analyzed sales data to determine areas of improvement for future marketing tactics, ensuring continuous growth in customer acquisition efforts.
  • Assisted in overseeing day-to-day operations, ensuring compliance with policies, procedures, and quality standards.
  • Spearheaded internal and external social media marketing campaigns, resulting in a generation of 100+ daily leads and 10,000 email subscribers in 3 months, surpassing previous goals.
  • Managed paid advertising budgets for maximum efficiency, allocating resources strategically across multiple platforms.
  • Developed strong relationships with industry partners, resulting in increased referral traffic and collaboration opportunities.
  • Implemented A/B testing methodologies to evaluate campaign effectiveness and refine targeting strategies accordingly.
  • Developed & crafted compelling company brand messaging, and executed comprehensive marketing strategies for product launches, rebranding campaigns, and promotional initiatives.

Benefits & Compensation Specialist

Louisiana Army National Guard
10.2013 - 10.2018
  • Created employee education programs to improve understanding of benefits packages and increase utilization.
  • Use job evaluation methods and external market data to benchmark the compensation for specific roles. Adjusted salary ranges and structures based on benchmarked information to maintain internal equity.
  • Advised employees on state and federal employment regulations, collective agreements, and compensation policies.
  • Prepared comprehensive reports, including organization charts and career path summaries for entire unit of 400 soldiers.
  • Developed, evaluated, and improved methods for selecting, promoting, compensating, evaluating, and training employees.
  • Successfully negotiated favorable contract terms with insurance providers, lowering costs for the organization without compromising coverage quality.
  • Conducted internal audits of benefit programs for compliance with federal regulations, identifying areas for improvement and mitigating potential risks.

Sergeant - Human Resources Specialist

US Army National Guard
10.2010 - 10.2018
  • Managed employee records and ensured data accuracy with confidentiality, discretion, and compliance with HIPAA regulations
  • Administered comprehensive HR programs, overseeing employee onboarding, offboarding, and meticulous data entry into HR systems.
  • Fielded and addressed employee inquiries across various domains, including insurance, pension plans, vacation, sick leave, and employee assistance, for a company-wide workforce of 400.
  • Managed payroll processing and benefits administration to ensure timely and accurate compensation for employees based on their service.
  • Monitored daily employee attendance and performance, addressing issues in alignment with company policies and procedures.
  • Prepared detailed reports, including organization charts and career path summaries, synthesizing job analysis, evaluation, and compensation analysis information.
  • Developed and updated tracking spreadsheets to facilitate process monitoring and reporting, enhancing efficiency and accuracy in HR operations.
  • Successfully resolved employee relations issues, maintaining a positive and collaborative work environment.


HUMAN RESOURCES SPECIALIST

             Benefits Administration | HR Policies & Procedures | Customer Relationship Management

Technical Skills

  • Mastery of Microsoft Office (Word, Excel, Powerpoint, Teams)
  • Proficient with Google Suite (Docs, Sheets, Slides)
  • Proficient with customer relationship management programs such as: ClickUp, Asana, Notion, Monday.com
  • Excellent experience using technical programs such as: Zoom, Slack, Chat GPT, Canva, SMS platforms
  • Mastery of Social Media & Community platforms such as: Facebook, Instagram, Twitter/X, LinkedIn


Awards & Accomplishments

National Guard Certificate Of Achievement

Army Commendation Medal

Army Achievement Medal

Essence & Target Most Innovative Company of 2019

HUMAN RESOURCES GENERALIST

                  HR Policies & Procedures | Data Management & Analysis | Training & Development

Technical Skills

  • Mastery of Microsoft Office (Word, Excel, Powerpoint, Teams)
  • Proficient with Google Suite (Docs, Sheets, Slides)
  • Proficient with customer relationship and project management tools such as: ClickUp, Asana, Notion, Monday.com, Zendesk, Freshdesk, Livechat, Zoom, Canva, Slack
  • Mastery of social media marketing & ecommerce: Facebook, Instagram, Twitter, LinkedIn, Hootsuite, Planoly, Shopify, Wordpress

Awards & Accomplishments

  • Army Training and Development Excellence Award
  • HR Service Excellence Award
  • Essence & Target Most Innovative Company Award Recipient

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