Constance Pullin
Harrisburg,PA
Summary
Dynamic Assistant Manager with a proven track record at SUBWAY® Restaurants, enhancing customer satisfaction and streamlining operations. Excelled in team leadership and money handling, boosting performance through effective decision-making and reliability. Skilled in fostering positive environments and achieving goals with minimal discrepancies. Demonstrates exceptional customer service and organizational skills.
Professional childcare provider prepared to bring compassion, reliability, and dedication to new role. Extensive experience in creating safe, stimulating environments and implementing educational activities tailored to children's needs. Known for effective team collaboration and adaptability, ensuring smooth daily operations and positive outcomes. Skilled in child supervision and conflict resolution, with calm demeanor that parents and colleagues trust.
Overview
5
5
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
05.2023 - 06.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
Wendys Restaurant
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Cashier Team Lead
Panera Bread
03.2020 - 12.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Susquehanna Township High School
Harrisburg, PA06.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Reliability
- Flexible scheduling
- Child supervision
- Toddler care experience
- Childcare
- Housekeeping
- Activity planning
Timeline
Cashier
Wendys Restaurant
06.2023 - 08.2023
Assistant Manager
SUBWAY®Restaurants
05.2023 - 06.2025
Cashier Team Lead
Panera Bread
03.2020 - 12.2022
High School Diploma -
Susquehanna Township High School
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