Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Consuelo Hernandez

Eagle Pass,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

7
7
years of professional experience

Work History

2B Liquor Store

Billy Berain
Eagle Pass, Texas
06.2021 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Established processes to ensure efficient workflow throughout the organization.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Substitute Teacher

Eagle Pass Independent School District
Eagle Pass, Texas
12.2018 - 02.2024
  • Served as a mentor for new substitute teachers when necessary.
  • Encouraged positive behavior among students through effective communication techniques.
  • Implemented school policies and procedures in the classroom.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Provided feedback on assignments or projects given by the regular teacher.

Server

Tensai Sushi and Grill
Eagle Pass, TX
06.2017 - 02.2019
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

C.C. Winn High School
Eagle Pass, TX
06-2017

Some College (No Degree) - Education

Southwest Texas Junior College
Eagle Pass, TX

Skills

  • Merchandising Strategies
  • Promotional planning
  • Store maintenance
  • Employee Training
  • Shipment Verification
  • ID Verification

Affiliations

  • Throughout the four years of my high school career, I was a part of the varsity softball league. I loved and enjoyed the game so much so that I still, to this day, play softball on my spare time.

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • While attending Southwest Texas Junior College, I was initiated into Phi Theta Kappa International Honor Society back in September 2018.
  • In high school, I received The Presidential Education Award for outstanding academic acheivement.

References

References available upon request.

Timeline

2B Liquor Store

Billy Berain
06.2021 - Current

Substitute Teacher

Eagle Pass Independent School District
12.2018 - 02.2024

Server

Tensai Sushi and Grill
06.2017 - 02.2019

High School Diploma -

C.C. Winn High School

Some College (No Degree) - Education

Southwest Texas Junior College

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Consuelo Hernandez