Consuelo B Thomas
Kansas City,MO
Summary
Experienced Phebotomist proficient in managing [Industry] operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Hardworking Site Supervisor knowledgeable about [Industry] operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity. Experienced [Job Title] proficient in managing [Industry] operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
15
15
years of professional experience
Work History
Phlebotomy (Site Lead)
Quest Diagnostics
Kansas City, MO
09.2007 - Current
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Managed effective schedules to cover all department needs.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Developed and implemented training processes to achieve high quality of care for patients.
- Reviewed employee performance and developed improvement plans.
- Correlated and interpreted data based on technical, instrumental and physiological conditions.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Verified completed projects met approved time, quality and cost estimates.
Education
Associate of Applied Science - Medical Assistant
Colorado Technical School
North Kansas City, MO10.2004
Associate of Applied Science - Quality Management
Kansas Newman College
06.1992
Skills
- Phlebotomy Procedures
- Problem Anticipation and Resolution
- Site Layout
- Behavior Redirection
Timeline
Phlebotomy (Site Lead)
Quest Diagnostics
09.2007 - Current
Associate of Applied Science - Medical Assistant
Colorado Technical School
Associate of Applied Science - Quality Management
Kansas Newman College
Similar Profiles
Meaghan StirnaMeaghan Stirna
Oncology Account Executive at Quest Diagnostics/AmeriPath DiagnosticsOncology Account Executive at Quest Diagnostics/AmeriPath Diagnostics
ALICE ARREYALICE ARREY
Amazon Connect Developer at Quest DiagnosticsAmazon Connect Developer at Quest Diagnostics
Curtis GreenidgeCurtis Greenidge
Medical Courier at Quest DiagnosticsMedical Courier at Quest Diagnostics
Kimberly HollandKimberly Holland
Phlebotomist at Quest DiagnosticsPhlebotomist at Quest Diagnostics
Robin ThomasRobin Thomas
Legal Assistant at Waits & BrownleeLegal Assistant at Waits & Brownlee