Jeanne Fingalson
Essentia Health-St. Mary’s
Detroit Lakes,MN
1
Certification
17
years of professional experience
Compassionate and detail-oriented Phlebotomy Team Lead with over 17 years of experience in phlebotomy procedures and lab safety compliance. Strong track record in mentoring staff and improving specimen collection processes, contributing to enhanced patient outcomes and lab efficiency.
Work History
Phlebotomy Team Lead
17 Years 1 Month- Led phlebotomy team in daily operations, ensuring adherence to safety protocols and quality standards.
- Developed training materials for new staff, enhancing onboarding process and efficiency.
- Streamlined specimen collection procedures, reducing turnaround time for lab results.
- Mentored junior phlebotomists, fostering skill development and operational proficiency.
- Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collaborated with laboratory staff to maintain proper specimen handling, storage, and transport procedures, resulting in fewer rejected samples.
- Established strong relationships with patients through compassionate care and excellent bedside manner.
- Monitored supply levels and placed orders for laboratory supplies.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Assisted in training and onboarding new phlebotomists.
Education
High School Diploma
Skills
Lab safety compliance
HIPAA regulations
Adaptable to change
Phlebotomy procedures
Staff training and development
Venipuncture expertise
Specimen collection proficiency
Blood draw accuracy
Venipuncture
Patient care
Sample and specimen collection
HIPAA compliance
Specimen labeling procedures
Patient confidentiality
Patient support
Health and safety
Specimen handling
HIPAA
Paperwork processing
Proper labeling
EMR recordkeeping
Specimen collection and storage
Therapeutic phlebotomy
Venipuncture and capillary puncture
Teamwork
Customer service
Attention to detail
Certification
Certified in DOT Drug and Alcohol Screening
Timeline
Phlebotomy Team Lead
Essentia Health-St. Mary’s
08.2009 - 09.2026Read More
Detroit Lakes High School
High School Diploma
Read More