Wade Fields
Oberlin,OH
Summary
Seasoned Phlebotomy Team Lead with a proven track record at Suncoast Blood Center, enhancing patient satisfaction and team efficiency. Expert in venipuncture and lab safety, coupled with exceptional patient care and support. Achieved significant improvements in process streamlining and cross-training, fostering a positive and adaptable work environment.
Overview
28
28
years of professional experience
Work History
Phlebotomy Team Lead
Suncoast Blood Center
12.2001 - 06.2024
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
- Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
- Increased patient confidence by maintaining thorough knowledge of the latest industry standards in phlebotomy techniques.
- Collaborated with laboratory staff to maintain proper specimen handling, storage, and transport procedures, resulting in fewer rejected samples.
- Established strong relationships with patients through compassionate care and excellent bedside manner.
- Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
- Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed venipunctures and finger sticks for adult patients.
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed laboratory tests to assist physicians in diagnosis.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Platelet Tech
Lorain County Blood Bank
05.1996 - 12.2001
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Education
Certificate - Medical Assistant
ESI Career Center
Lorain, OH10-1992
GED -
Southview High School
Lorain06-1984
Skills
- Lab safety compliance
- HIPAA regulations
- Adaptable to change
- Phlebotomy procedures
- Venipuncture expertise
- Medical terminology
- Patient care excellence
- Blood draw accuracy
- Specimen collection proficiency
- Sample and specimen collection
- HIPAA compliance
- Specimen labeling procedures
- Patient confidentiality
- Patient support
- Health and safety
- Specimen handling
- Paperwork processing
Timeline
Phlebotomy Team Lead
Suncoast Blood Center
12.2001 - 06.2024
Platelet Tech
Lorain County Blood Bank
05.1996 - 12.2001
Certificate - Medical Assistant
ESI Career Center
GED -
Southview High School
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