Contevia Jeudy
Delray Beach,US
Summary
- Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
- Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
2
2
years of professional experience
Work History
Hostess
Alu Mexican Cuisine
11.2023 - 03.2024
- Maintaining accurate wait list quotes while efficiently directing seating of guest parties
- Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring safe and welcoming environment for all patrons
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
- Maintained open communication with kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction
- Make call's to confirm that guests will show up for their scheduled appointment
- Assisted front-of-house and back-of-house staff with event planning and execution to ensure maximum guest satisfaction
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Line Cook
Pollo tropical
06.2022 - 05.2023
- Made same dishes several times a day with same level of care, attention to detail, and quality
- Kept well-stocked stations with supplies and spices for maximum productivity
- Taught new employees about proper food preparation, storage, kitchen equipment use, sanitation, and safety
- Used proper food handling techniques and kept all food products at proper temperature
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
Dunkin donut
05.2022 - 05.2023
- Help customers by guiding them and answering their questions
- Counted cash in register drawer at start and end of each shift
- Customers received directions and recommendations
- Label items with accurate prices and make sure that any price changes are handled quickly
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Lifted UP to 50 pounds at once.
Education
Associate of Arts - Nursing
Palm Beach State College
Lake Worth, FL, Boca Raton05.2025
High School Diploma -
Quantum High School
Boynton Beach, FL01.2024
Skills
- Dining area maintenance
- Reservations Management
- Server Support
- Dining room management
- Guest Seating
- Food Safety
- Food presentation
- Ingredient inspection
- Ingredient Preparation
- Product restocking
- Cash Handling
- Product Recommendations
- Cash Register Operation
- Customer Service
- POS Systems
- Customer Assistance
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Hostess
Alu Mexican Cuisine
11.2023 - 03.2024
Line Cook
Pollo tropical
06.2022 - 05.2023
Cashier
Dunkin donut
05.2022 - 05.2023
Associate of Arts - Nursing
Palm Beach State College
High School Diploma -
Quantum High School
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