Ella Reeve
Delray Beach,FL
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Hostess
Steves Place
03.2023 - 07.2023
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Ice Cream Scooper
Love Boat Ice Cream
04.2022 - 03.2023
- Operated cash register, taking payments and issuing customer receipts.
- Maintained cleanliness and organization in the establishment.
- Carried out cash and card transactions quickly and thoughtfully.
- Greeted incoming customers and provided reliable, friendly customer service.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
Education
Associate of Science - Environmental Technology
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Riverdale High School
Fort Myers, FL05.2023
Skills
- Complaint Handling
- Guest Complaint Resolution
- Cash Handling
- Cleaning
- Workplace Safety
- Guest Service
Timeline
Hostess
Steves Place
03.2023 - 07.2023
Ice Cream Scooper
Love Boat Ice Cream
04.2022 - 03.2023
Associate of Science - Environmental Technology
Palm Beach State College
High School Diploma -
Riverdale High School
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