Contina Brand

Understanding Patient Care Representative with many years of experience working in patient services. Highly skilled in conducting and coordinating patient pre-admission, registration and transfers. Sound knowledge of medical billing, payment processing, and customer service practices. Maintains privacy and confidentiality of patients while providing first-rate customer service. Compassionate Patient Care Representative with hands-on experience in a fast-paced healthcare environment. Proficient at managing patient records, coordinating care schedules and liaising between patients and healthcare professionals to ensure smooth operations. Strengths include strong communication skills, patient advocacy and ability to maintain calm under pressure. Previous roles have seen improvements in overall patient satisfaction and streamlined administrative processes.