Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kim Lunsford

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

19
19
years of professional experience

Work History

General Manager

Five Guys
Roundrock, TX
12.2021 - Current
  • Supervise store from opening to closing operations
  • Recruiting. Train newly hired staff. Shift scheduling
    Payroll, audting, and personnel management
  • Maintaining an accurate plan of restaurant staffing needs, including interviewing, hiring, and training team members
  • Controlling profit and loss by following cash control, security, inventory, and labor procedures

Store Manager

Whataburger
Georgetown, IDTX
09.2021 - 12.2022
  • Overseeing the entire operation of the store, including ordering,payroll, scheduling, and food preparation
  • Driving Sales
  • Leading the daily operations and ensuring customer service satisfaction
  • Training and coaching employees on food quality, safety, and service standards
  • Communicating with management and conflict resolution

Store Manager

Circle K Corp
Georgetown, TX
05.2017 - 09.2021
  • General management of a retail store, ensuring customer service excellence, store appearance, merchandise display, product placement
  • Recruiting. Train newly hired staff. Shift scheduling
  • Payroll and personnel management
  • Order processing of daily transactions and account reconciliations
  • Coordinating tasks
  • Vendor relations

Store Manager

EZ Corporation
02.2015 - 05.2017
  • Supervising and coaching store Team Members
  • Processing loans and extensions
  • Collections and reconcile accounts
  • Performing opening and closing store procedures

Front-End Manager

Superior Market
Los Angeles, CA
04.2005 - 09.2024
  • Auditing, monitor cash handling and other financial activities
  • Train and instruct staff on customer service and store policies
  • Shift scheduling
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Ensure all areas are properly stocked and organized

Education

Certificate - Administrative Assistance And Secretarial Science

Citrus College
Covina, CA
03.2000

Medical Assistant -

Sawyer Business College
Pasadena, CA
06.1995

Skills

  • Retail Management
  • Sales
  • Payroll
  • Recruiting and Training
  • Shift Sceduling
  • Inventory and Auditing

Personal Information

Title: +

Timeline

General Manager

Five Guys
12.2021 - Current

Store Manager

Whataburger
09.2021 - 12.2022

Store Manager

Circle K Corp
05.2017 - 09.2021

Store Manager

EZ Corporation
02.2015 - 05.2017

Front-End Manager

Superior Market
04.2005 - 09.2024

Certificate - Administrative Assistance And Secretarial Science

Citrus College

Medical Assistant -

Sawyer Business College

Similar Profiles

CREATE PROFILE
Kim Lunsford