Cooper Bridges
Sarasota,FL
Summary
Developed excellent customer service and teamwork skills in fast-paced dining environment. Adept at managing multiple tasks and ensuring guest satisfaction through effective communication and attention to detail. Seeking to transition into new field where these transferable skills can be utilized and expanded upon.
Overview
4
4
years of professional experience
Work History
Dinning Room Server
Grand Living
08.2025 - Current
- Managed multiple tables efficiently, ensuring guest satisfaction throughout service.
- Supported inventory management by monitoring stock levels of dining supplies.
- Implemented feedback mechanisms to improve service quality and operational efficiency.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Took orders and delivered food items to residents in main dining room.
- Stayed up-to-date on menu changes to help customers make food choices.
- Increased customer satisfaction by monitoring dietary restrictions and allergies, ensuring safe and enjoyable dining experiences for all guests.
- Reduced errors in order processing by attentively listening to customers'' needs, accurately recording their selections, and verifying orders before submission.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
Dinning Room Server
Amira Choice
01.2025 - 08.2025
- Delivered exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Assisted in training new servers on menu knowledge and service protocols.
- Responded promptly to guest inquiries and resolved concerns effectively.
- Built long-lasting relationships with residents.
- Assisted management in maintaining a well-stocked inventory of supplies to ensure seamless daily operations and minimize disruptions due to shortages or discrepancies.
Dinning Room Server/Bartender
Plymouth Harbor on Sarasota Bay
06.2022 - 06.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Booker High School
Sarasota, FL2023
Skills
- Guest Engagement
- Beverage Preparation
- Food Running
- Order Management
- Table Setting
- Exceptional Customer Service
- Order Accuracy
- Dining Customer Service
- Kitchen communication
- Customer service focus
- Resident support
- Food service skills
Languages
Italian
Limited Working
Timeline
Dinning Room Server
Grand Living
08.2025 - Current
Dinning Room Server
Amira Choice
01.2025 - 08.2025
Dinning Room Server/Bartender
Plymouth Harbor on Sarasota Bay
06.2022 - 06.2024
High School Diploma -
Booker High School