Kyle Mai
Renton,WA
Summary
Dedicated service professional with three years of experience in dynamic restaurant environments, specializing in accurate order processing and enhancing customer satisfaction. Proven ability to efficiently clear and reset tables, restock supplies, and maintain cleanliness. Highly skilled in collaborating with servers, hosts, and managers to optimize restaurant operations and deliver exceptional customer service. Aiming to leverage strong communication and multitasking skills to further enhance team performance.
Overview
3
3
years of professional experience
Work History
Dinning Room Server
Merrill Gardens
Renton, WA
09.2021 - 11.2024
- Took orders from customers and entered them into the point of sale system.
- Greeted customers and provided them with menus.
- Explained daily specials to customers.
- Delivered food items to tables in a timely manner.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Informed customers about ingredients used in menu items.
- Assisted with setting up dining room for special events.
- Provided excellent customer service to ensure repeat business.
- Bussed tables as needed throughout shifts.
- Developed strong and lasting resident relationships.
Education
High School Diploma -
Renton High School
Washington06-2023
Associate of Applied Science - Automotive Technology
Renton Technical College
WashingtonSkills
- Basic automotive skills
- Guest service
- Cleaning and sanitization
- Taking resident orders
- Greeting and escorting guests
- Setting up tables
- Food safety
- Safe food handling
- Line management
- Table setup
- Taking reservations
- Reservation documentation
- Beverage replenishment
- Food service skills
- Food delivery
- Customer Service
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Dinning Room Server
Merrill Gardens
09.2021 - 11.2024
High School Diploma -
Renton High School
Associate of Applied Science - Automotive Technology
Renton Technical College
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