Dependable worker providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dinning Room Server
The Arbors Assisted Living
11.2023 - Current
Built long-lasting relationships with residents.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Night Stocker
ShopRite Supermarkets
08.2022 - 09.2023
Removed all boxes and related trash from sales floor and processed through compactors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Unloaded arriving product stock and moved to store display areas.
Assisted customers by finding items quickly to boost store satisfaction rates.
Grill Cook
Wendy's
02.2022 - 07.2022
Maintained clean, organized grill stations for hygienic, orderly food preparation.
Cleaned and maintained kitchen equipment regularly.
Grilled meats and seafood to customer specifications.
Package Handler
FedEx Ground
01.2021 - 11.2021
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Cook
Sonic Drive-In
11.2020 - 03.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Followed strict standards for food handling and safety, minimizing risks to customers.
Package Handler
UPS
03.2020 - 01.2021
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Unpacked and repacked items in different quantities and configurations for shipment.
Moved furniture and boxes using utility dolly and truck ramp.
Cook Assistant
Tender Greens
01.2019 - 02.2020
Prepared food items in compliance with recipes and portioning control guidelines.
Kept kitchen clean and organized by performing daily maintenance tasks.
Seasoned and cooked food according to recipes or personal judgment and experience.
Server
Red Lobster
05.2017 - 12.2018
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High school diploma -
Forest Hills High School
Queens, NY
06.2016
Skills
Busser
Kitchen Experience
Load & Unload
Hospitality
Warehouse Experience
Serving
Service Prioritization
Supply Replenishment
Guest Service
Cleaning and Sanitization
Excellent communication
Organizational skills
Certification
Driver's License
Relocation
Manhattan, NY
Brooklyn, NY
Queens, NY
Long Island, NY
Timeline
Dinning Room Server
The Arbors Assisted Living
11.2023 - Current
Night Stocker
ShopRite Supermarkets
08.2022 - 09.2023
Grill Cook
Wendy's
02.2022 - 07.2022
Package Handler
FedEx Ground
01.2021 - 11.2021
Cook
Sonic Drive-In
11.2020 - 03.2021
Package Handler
UPS
03.2020 - 01.2021
Cook Assistant
Tender Greens
01.2019 - 02.2020
Server
Red Lobster
05.2017 - 12.2018
High school diploma -
Forest Hills High School
Driver's License
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