Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper Case

South Lyon

Summary

Detail-oriented professional with experience in fast-paced environments. Skilled in multitasking and adapting to changing situations, contributing to improved operational efficiency and guest satisfaction. Committed to maintaining high standards of service and team support.

Overview

4
4
years of professional experience

Work History

Host

Witch's Hat Brewing Company
South Lyon, MI
08.2024 - 08.2025
  • Managed guest seating to optimize flow and enhance dining experience.
  • Provided attentive service, ensuring customer satisfaction and timely responses to inquiries.
  • Coordinated reservation systems to improve efficiency and reduce wait times for guests.
  • Trained new hosts on procedures and customer interaction best practices.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.

Team Member

Airborne Adventure Park
Brighton, MI
06.2022 - 08.2023
  • Assisted guests with safety equipment and park guidelines to enhance overall visitor experience.
  • Maintained cleanliness and orderliness of park areas to ensure a safe environment for all visitors.
  • Collaborated with team members to execute daily operations smoothly and efficiently.
  • Supported the training of new team members on safety protocols and operational procedures.

Courtesy Clerk

Kroger
South Lyon, MI
06.2021 - 08.2021
  • Assisted customers with inquiries and product location, enhancing shopping experience.
  • Maintained cleanliness and organization in store environment to ensure safety and efficiency.
  • Bagged groceries efficiently, prioritizing customer satisfaction and quick service.
  • Stocked shelves with products, ensuring availability and proper display according to store standards.
  • Collaborated with team members to achieve daily operational goals and improve workflow efficiency.

Education

High School Diploma -

Father Gabrial Richard
Ann Arbor, MI

Bachelor - IT & Business

Lawrence Technological University
Southfield, MI
05-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Committed to excellence

Timeline

Host

Witch's Hat Brewing Company
08.2024 - 08.2025

Team Member

Airborne Adventure Park
06.2022 - 08.2023

Courtesy Clerk

Kroger
06.2021 - 08.2021

High School Diploma -

Father Gabrial Richard

Bachelor - IT & Business

Lawrence Technological University