Cooper Cunningham
Fultondale,Alabama
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Customer Service Associate
Walgreens
12.2020 - Current
- Greeting customers in friendly fashion upon entering the store
- Using a cash register to complete customer transactions
- Printing photo orders involving the use of various computers and printers
- Knowledge of products and product placement
- Striving to ensure all customers are treated respectfully and have a positive experience
- Helping customers by providing any needed assistance
- Making certain store maintains aesthetic appeal and items are stocked and restocked as necessary
- Creating and distributing weekly employee schedule on various occasions.
Backhouse Cook
Full Moon BBQ
07.2022 - 08.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Sales Associate
Firehouse Subs
08.2019 - 12.2020
- Greeting customers in a friendly manner
- Responsible for taking customer orders in person, online and over the phone
- Accurately fulfilling orders in a timely fashion
- Operating cash registers
- Insuring premises was clean and attractive to ensure customer satisfaction.
Education
Advanced Academic diploma -
Fultondale High School
Fultondale, Alabama01.2022
Skills
- Team Collaboration
- Customer Support
- Appointment Scheduling
- Regulatory Compliance
- Stock replenishment
- Inventory Control
- Customer Service
- Customer Relationship Management (CRM)
Other Experience
- Member of Science Olympiad throughout high school and won state champion two years
- Volunteer for a variety community service programs
- Working knowledge of Microsoft Office products including Word and Excel
Timeline
Barista
Starbucks
08.2023 - Current
Backhouse Cook
Full Moon BBQ
07.2022 - 08.2023
Customer Service Associate
Walgreens
12.2020 - Current
Sales Associate
Firehouse Subs
08.2019 - 12.2020
Advanced Academic diploma -
Fultondale High School
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