Cooper Kipp
Parkville,MD
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at Weis Markets and State Fare. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and problem-solving skills. Proven track record in improving task efficiency and proficiency in point of sale operation, underscoring a strong work ethic and performance improvement focus.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
State Fare
09.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cashier/Customer Service
Weis Markets
05.2024 - 08.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Cashier/Customer Service
Weis Markets
08.2021 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Education
High school diploma -
Parkville High & Center For Math/Science
Parkville, MD06.2023
Skills
- Customer service
- Cash handling
- Performance improvement
- Effective communication
- Problem solving
- Task prioritization
- Point of sale operation
- Strong work ethic
Certification
- Food Handler Certification
- Cisco Cybersecurity Certification
Hobbies and Interests
Interested in gaining new experiences and knowledge in the workforce. Tackling school, spending time with loved ones, practicing the guitar, and reading the gospel occur outside of the work environment.
Accomplishments
- Passed the Magnet entry test for the Magnet Program at Parkville High School and was immediately able to join any one of three course paths
- Achieved Cisco certification by completing Cybersecurity classes in the Magnet Program at Parkville High School with accuracy and efficiency
- Presidential Award for Academic Achievement
Timeline
Server
State Fare
09.2024 - Current
Cashier/Customer Service
Weis Markets
05.2024 - 08.2024
Cashier/Customer Service
Weis Markets
08.2021 - 08.2023
High school diploma -
Parkville High & Center For Math/Science
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