Cooper Passofaro
West Fargo,ND
Summary
Extensive management experience across various roles, demonstrating strong leadership and team development skills. Proven ability to train and mentor new hires, fostering their growth and enhancing overall team performance. Committed to continuous improvement and effective training methodologies to drive organizational success.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Manager
SpartanNash
Fargo, North Dakota
05.2025 - Current
- Managed team responsible for loading trailers for various grocery stores.
- Ensured timely departure of trailers to meet store delivery schedules.
- Resolved equipment issues and facilitated team needs to maintain productivity.
- Coordinated product movement to appropriate loading bays for efficient loading.
- Stack and combine pallets to optimize space on designated trailers.
Dispatcher/Outbound Operations Supervisor
Central Transport, LLC
Fargo, North Dakota
07.2024 - 05.2025
- Coordinated daily transport schedules to enhance freight movement efficiency.
- Resolved delivery delays and route changes to meet operational targets.
- Collaborated with warehouse teams, optimizing loading processes for timely shipments.
- Ensured safety compliance during all transportation operations.
- Assigned drivers to routes based on customer requirements and priorities.
- Scheduled loads according to available equipment and urgency.
- Reviewed traffic and weather conditions daily to adjust plans accordingly.
- Supervised outbound operations, maintaining accurate shipment processing.
Manager
Taco Bell
Fargo, North Dakota
05.2023 - 07.2024
- Optimized labor and service delivery by coordinating staff schedules.
- Maintained stock levels and minimized waste through effective inventory management.
- Enhanced employee performance and teamwork by implementing training programs.
- Uphold quality service by enforcing customer service standards and resolving issues.
- Recruited and hired qualified candidates to fill vacant positions.
Supervisor
UPS
Minneapolis, Minnesota
04.2020 - 01.2024
- Trained and mentored team members on safety protocols and operational procedures.
- Conducted comprehensive training for new hires to ensure compliance with company standards.
- Performed monthly and weekly audits to maintain hazmat area compliance.
- Coordinated with department supervisors to enhance workflow efficiency and project alignment.
- Facilitated daily meetings to discuss tasks and project deadlines, fostering collaboration.
- Filed paperwork and entered employee data into the system with precision.
- Recruited, hired, and evaluated staff while promoting a culture of continuous improvement.
- Provided direction and guidance to subordinates regarding job duties.
Manager
Culvers
New Brighton, Minnesota
01.2015 - 04.2020
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Resolved employee conflicts by providing clear guidance on company policies.
- Coached and mentored team members to elevate job performance.
- Cultivated a positive work environment through effective communication and leadership.
- Recruited qualified candidates for open positions to strengthen the team.
Education
High School Diploma -
St. Anthony Village High School
New Brighton, MN05-2016
Skills
- Team and workforce management
- Conflict resolution
- Inventory and scheduling optimization
- Freight and delivery logistics
- Safety compliance
- Customer service excellence
- Performance evaluation
- Coaching and mentoring
- Clear communication skills
- Goal setting
Certification
forklift certified
References
References available upon request.
Timeline
Manager
SpartanNash
05.2025 - Current
Dispatcher/Outbound Operations Supervisor
Central Transport, LLC
07.2024 - 05.2025
Manager
Taco Bell
05.2023 - 07.2024
Supervisor
UPS
04.2020 - 01.2024
Manager
Culvers
01.2015 - 04.2020
High School Diploma -
St. Anthony Village High School