Cooper Teague
Cleburne,TX
Summary
Enthusiastic and detail-oriented professional with experience in retail and member services. Known for strong problem-solving abilities and commitment to exceptional customer experiences, ready to contribute to team success and operational excellence.
Overview
8
8
years of professional experience
Work History
Sales Associate
Boot Barn
Cleburne, Texas
11.2025 - Current
- Assisted customers in selecting footwear and apparel based on their needs.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Greeted customers and provided exceptional customer service.
Member Service Representative
Planet Fitness
Cleburne, Texas
08.2024 - Current
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Followed up with customers after their interaction with the organization's services.
Sales Associate
Boot Barn
Cleburne, TX
07.2023 - 09.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Member Service Representative
Planet Fitness
Cleburne, TX
01.2022 - 07.2022
- Answered member questions about products and services.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Enhanced member relationships by providing excellent service during each interaction.
- Offered exceptional customer service to differentiate and promote company brand.
Truck Unloader
Lowe's
Cleburne, TX
05.2021 - 12.2021
- Handled packages safely while unloading and transporting.
- Lifted heavy objects by hand or by using power hoist.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Unloaded parcels from truck with care to avoid damage.
Assistant Manager
Cinemark
Cleburne, TX
05.2018 - 11.2019
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
Associates - EMT
Hill College
Hillsboro, TX05.2022
High School Diploma -
Cleburne Highschool
Cleburne, TX01-2018
Skills
- Strong work ethic
- Attention to detail
- Problem solving
- Time management
- Team collaboration
Timeline
Sales Associate
Boot Barn
11.2025 - Current
Member Service Representative
Planet Fitness
08.2024 - Current
Sales Associate
Boot Barn
07.2023 - 09.2023
Member Service Representative
Planet Fitness
01.2022 - 07.2022
Truck Unloader
Lowe's
05.2021 - 12.2021
Assistant Manager
Cinemark
05.2018 - 11.2019
Associates - EMT
Hill College
High School Diploma -
Cleburne Highschool