Cooper Wilson
San Diego,United States
Summary
Seeking employment in fast paced service industry, have multiple years across several establishments with a strong emphasis on customer satisfaction. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
The Old Spaghetti Factory
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Server
Buca Di Beppo
01.2025 - 04.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Crew Member
Trader Joes
09.2022 - 08.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Barista
Starbucks
06.2019 - 08.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Busser/Host
Cliffhouse
11.2021 - 07.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Palm Desert High School
Palm Desert, CA05-2021
Associate of Science -
San Diego City College
San Diego, CA06-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
- Menu memorization
Timeline
Server
Buca Di Beppo
01.2025 - 04.2025
Server
The Old Spaghetti Factory
11.2023 - Current
Crew Member
Trader Joes
09.2022 - 08.2023
Busser/Host
Cliffhouse
11.2021 - 07.2022
Barista
Starbucks
06.2019 - 08.2022
High School Diploma -
Palm Desert High School
Associate of Science -
San Diego City College
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