Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cora Mettert

Inwood,WV

Summary

Reliable cleaner dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests. With a positive and energetic spirit working with minimal supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Housekeeper

Valley Health-Winchester Medical Center
03.2023 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in hospitals by vacuuming, detail cleaning, cleansing windows, and dusting.

Team Leader Manager

Chick-fil-A
09.2021 - 03.2023
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Coordinated team collaboration to share ideas and build best practices.

Education

Diploma -

Musselman Highschool
Inwood, WV
05.2022

Skills

  • Customer Service
  • Cleaning Techniques
  • Infection Control
  • Teamwork
  • Customer-Oriented
  • Chemical Handling
  • Time management
  • Problem-solving abilities
  • Multitasking and Prioritizing
  • Deep Cleaning Protocols

Timeline

Housekeeper

Valley Health-Winchester Medical Center
03.2023 - 12.2023

Team Leader Manager

Chick-fil-A
09.2021 - 03.2023

Diploma -

Musselman Highschool

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