Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

Cora Powelka

Sun Prairie,WI

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Custodian

University of Wisconsin Green Bay Housing
09.2024 - Current
  • Keep common areas in resident halls clean which include hallways, stairs, lounge(s), bathrooms, entries, laundry rooms and vacated rooms.
  • Report vandalism or other damage to property to supervisor.
  • Maintain clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Move furniture for cleaning.
  • Check in and stock inventory throughout facility.
  • Empty waste paper and other trash from premises and disposed of properly.
  • Mix, use, and properly store hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspect facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handle spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Replace and refill paper towel and toilet paper dispensers for users convenience.
  • Empty trash cans and recycling bins to keep building clean and free of germs.
  • Follow safety protocols and safe use of protective gear to prevent injury to self and others.
  • Vacuum carpets in lounge and other common areas in resident halls.
  • Maintain optimal supply levels to meet daily and special cleaning needs.
  • Follow safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Wearing safety goggles and gloves when using or mixing hazardous chemicals.
  • Removing snow from sidewalks and other walking areas and salting sidewalks.
  • Sign, date and check off tasks that were done during shift on checklist.

Sales Floor Associate

Kwik Trip
02.2022 - Current
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Check pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greet customers, help locate merchandise, and suggested suitable options.
  • Communicate with customers professionally and proactively to provide product information and advice.
  • Strive to be better than the best and adhere to company guidelines and values.
  • Build productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Utilize customer feedback to improve services and apply best practices.
  • Provide exceptional services and pleasant shopping experiences to retail customers.
  • Prioritize helping customers over completing other routine tasks in store.
  • Perform cash, card, and check transactions to complete customer purchases.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Maintain up-to-date knowledge of store sales, payment policies and security standards.
  • Stock merchandise, clearly labeling items, and arranging according to size or color.
  • Monitor customers for signs of security concerns and escalated issues to management.
  • Work to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrap, box and weigh bakery department products.
  • Manage efficient cash register operations.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Develop strong rapport with customers and created positive impression of business.
  • Create inviting environment for customers by maintaining store organization and cleanliness.
  • Engage in friendly conversations with customer to better uncover individual needs.
  • Stock and face merchandise.
  • Build customer loyalty and retention by delivering excellent shopping experiences.
  • Recommend complementary purchases to customers, increasing revenue.
  • Change trash liners inside the store and out at the pumps.
  • Wear appropriate personal protective equipment when working with dangerous chemicals, spills, and changing garbage's.
  • Wear service studs when it is precipitating under 40 degrees or snowing.
  • Shovel and salt sidewalk and other designated areas.
  • Waste out expired or bad product.
  • Attend quarterly and end of the year meetings.


Organizing Fellow

WiscoProject
10.2024 - 11.2025
  • Canvassed on-campus and off-campus to get people involved in the 2024 election.
  • Actively interacted with students to encourage participation in local and national elections.
  • Educate college students about the voter registration process.
  • Collected pledges from students by securing signatures on commitment forms to encourage voter participation.
  • Distributed educational materials, voting resources, stickers, and trinkets to promote civic engagement.
  • Worked with campus organizers to build a movement on campus to mobilize students for Wisconsin's 2024 elections.
  • Held events on the UW-Green Bay campus such as a Presidential Debate Watch-Party, What's in my bag for going to the polls, and was involved in OrgSmorg.
  • Organized and staffed a table to engage students, providing information on how to get involved with the organization and election, register to vote, and locate polling locations.

Peer Mentor

University of Wisconsin Green Bay
08.2022 - 05.2023
  • Held office hours where students in the class could meet to be assisted in overcoming obstacles, receive advice, connect with one another and, make proper choices to stay focused and adjust to college life.
  • Met mentee formally, informally, in-person and virtually to offer support.
  • Shared resources, opportunities, and activities to support mentee's learning and development.
  • Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
  • Implemented strategies to help mentees manage stress and getting adjusted to college.
  • Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
  • Developed mentees' life skills such as time management and communication.
  • Helped students develop organizational, time management and study skills.
  • Advocated for students to access available resources.
  • Attended mandatory meetings to discuss how mentoring is going with colleagues and supervisor.
  • Help facilitate discussions with faculty mentor within class regarding skills needed for college.
  • Attended weekly classes as part of the peer mentor program, actively engaging with students and providing academic support.
  • Received training on effectively managing difficult and confidential conversations with students, ensuring a supportive and respectful environments.
  • Shared personal journey and offered advice to students, providing guidance on academic success, personal growth, and navigating challenges.

Cashier and Pizza Maker

Marcos Pizza
02.2021 - 03.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Communicated with management on food inventory stock to request order placement.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food temperatures to meet quality and safety standards.
  • Followed company recipes and production standards to satisfy customers.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Trained and assisted new kitchen staff members.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Received and stored food supplies, raw materials and other ingredients.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Cleaned and sanitized work areas, utensils and equipment.

Sandwhich Artist and Cashier

SUBWAY®Restaurants
07.2020 - 01.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Cleaned and stocked lobby and bathrooms.
  • Prepped and labeled ingredients ensuring freshness and preventing illness.
  • Cleaned dishes by washing, rinsing and sanitizing utensils.

Cashier and Barista

STARBUCKS COFFEE COMPANY
10.2019 - 06.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Helped clean and stock bathrooms.
  • Corrected any wrong doings by making it right with the customer.
  • Suggested food and drink options when the customer was unsure.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Washed dishes
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained regular and consistent attendance and punctuality.
  • Promoted additional items with beverages, increasing store sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Cashier

Which Wich Superior Sandwiches
07.2018 - 02.2019
  • Answered questions about food and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Bachelor of Science - Psychology

University of Wisconsin, Green Bay
Green Bay, WI
05-2025

High School Diploma -

Sun Prairie High School
Sun Prairie, WI
06-2021

Skills

  • Empathy in communication
  • Customer service
  • Goal oriented
  • Interpersonal communications
  • Clerical note taking
  • Time management
  • Academic study
  • Project presentation
  • Academic writing
  • Deadline management
  • Teamwork and flexibility
  • Active listening skills
  • Quick Learner

Accomplishments

  • Earned academic honors for multiple semesters in college.
  • Selected for membership in Psi Chi, the International Honor Society in Psychology.
  • Self-nominated for the Psychology Rock Star award at UW-Green Bay.
  • Cumulative GPA of 3.536 at UW-Green Bay.
  • Promoted and participated in a drive on campus for those in need. Donated around 1,385 different kinds of products to The House of Hope in Green Bay, Wi.
  • Graduating as a first generation college student, demonstrating perseverance, determination, and the ability to overcome challenges.
  • Intending to graduate in May of 2025 with a Bachelor's degree in Psychology with a double minor in Women & Gender Studies and Criminal Justice.
  • Successfully balanced work, academic commitments, and active involvement in campus organizations, demonstrating strong time management, leadership, and multitasking abilities.
  • Member in Psych Club and participated in activities and events, supporting the club's mission and enhancing personal skills like teamwork and time management.



Affiliations

  • UW-Green Bay Psych Club
  • Psi Chi- International Honor Society in Psychology
  • UW-Green Bay Psychology Student

Certification

  • Alcohol and Tobacco License
  • Driver's License
  • Scuba Diving Certified
  • Open-Water Scuba Diving Certified
  • Perfect Buoyancy Scuba Diving Certified
  • CPR Certified

Interests

1 Lifelong Learning

2 Exploring new topics and ideas

3 Traveling

4 Film and documentary watching

5 Painting and Drawing

6 DIY projects

7 Exploring restaurants and visiting local eateries

8 Scuba Diving

9 Studying Psychology and Human Behavior

10 Spending time with family

11 Exploring shopping districts and markets



Timeline

Organizing Fellow

WiscoProject
10.2024 - 11.2025

Custodian

University of Wisconsin Green Bay Housing
09.2024 - Current

Peer Mentor

University of Wisconsin Green Bay
08.2022 - 05.2023

Sales Floor Associate

Kwik Trip
02.2022 - Current

Cashier and Pizza Maker

Marcos Pizza
02.2021 - 03.2022

Sandwhich Artist and Cashier

SUBWAY®Restaurants
07.2020 - 01.2021

Cashier and Barista

STARBUCKS COFFEE COMPANY
10.2019 - 06.2020

Cashier

Which Wich Superior Sandwiches
07.2018 - 02.2019
  • Alcohol and Tobacco License
  • Driver's License
  • Scuba Diving Certified
  • Open-Water Scuba Diving Certified
  • Perfect Buoyancy Scuba Diving Certified
  • CPR Certified

Bachelor of Science - Psychology

University of Wisconsin, Green Bay

High School Diploma -

Sun Prairie High School

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Cora Powelka